McMenamins Selects Canary Technologies as Its Guest Management System
Canary’s technology streamlines arrivals, powers AI-driven communication, secures transactions and personalizes the guest journey
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that McMenamins has selected Canary’s Guest Management System to digitize operations and elevate service across its portfolio.
McMenamins is a family-owned hospitality group based in Portland, Oregon, with 12 one-of-a-kind hotels across the Pacific Northwest. Each property offers a unique experience that blends lodging with restaurants, breweries, soaking pools, gardens, movie theaters, art, and live entertainment. Known for restoring historic spaces into destinations, McMenamins has built a reputation for creativity, community, and memorable experiences.
“McMenamins is elevating hospitality by blending their signature creativity with modern technology,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary’s GMS, they streamline arrivals and checkouts, connect with guests instantly across more than 100 languages, personalize stays with meaningful offers, and safeguard every transaction — all while giving their teams more time to create unforgettable experiences.”
With Canary, McMenamins is simplifying guest arrivals and departures through mobile-first technology. AI-powered guest messaging enables instant communication with real-time translation in more than 100 languages. Secure transaction tools protect sensitive information and reduce fraud and chargebacks, while personalized offers drive incremental revenue by giving guests relevant opportunities to enhance their stay.
“At McMenamins, we wanted to be able to connect more easily with guests prior to arrival, during their stay and immediately thereafter. Canary’s easy to use Mobile Check-In technology has eliminated the transactional and created space for more enlivened and relational interactions with our guests,” said Owen Craig, Director of Hotel Operations at McMenamins. “Canary has allowed us to meet guests where they are, communicate seamlessly, create better connections, some funny banter and an overall more memorable stay.”
About McMenamins
McMenamins is a family-owned hospitality group founded in 1983 and based in Portland, Oregon. The company operates 12 hotels across the Pacific Northwest, each offering distinctive experiences that blend lodging with food, drink, art, history, and entertainment. Known for restoring historic properties into lively destinations, McMenamins creates gathering places that celebrate creativity, community, and adventure.
