Shiji Infrasys POS Powers Dining Excellence at The Capitol Kempinski Hotel Singapore

Shiji, the global leader in hospitality technology, today spotlights its cloud-based point-of-sale solution, Infrasys POS, at The Capitol Kempinski Hotel Singapore, where refined dining, heritage, and modern innovation converge to deliver exceptional guest experiences.

Located in the heart of Singapore’s civic district, The Capitol Kempinski Hotel Singapore is home to a curated portfolio of distinguished restaurants and bars, each defined by meticulous service, culinary excellence, and contemporary luxury. Supporting these experiences behind the scenes, Infrasys POS plays a central role in ensuring every order, transaction, and service interaction runs smoothly and efficiently.

Designed specifically for complex, high-end hospitality environments, Infrasys POS equips the hotel’s food and beverage teams with the reliability and flexibility required to deliver consistent excellence across all outlets.  

Key capabilities include:

• Fast, reliable order processing, even during peak service periods

• Real-time visibility into sales and operational performance across venues

• Flexible, cloud-based architecture that adapts to premium dining concepts

• Offline-ready functionality, ensuring uninterrupted service at all times

"An exceptional dining experience goes beyond outstanding cuisine; it is about flawless execution at every touchpoint," says Andras Biro, General Manager of The Capitol Kempinski Hotel Singapore. "With Infrasys, our teams can focus fully on our guests, confident that our operations are running seamlessly in the background."  

“In luxury hospitality, excellence is defined by consistency, precision, and attention to detail,” said James Liaw, General Manager for Singapore and Thailand of Shiji Group. “Infrasys POS was built to meet these exact demands. At The Capitol Kempinski Hotel Singapore, it provides a robust, elegant platform that supports sophisticated dining operations without compromising performance or guest experience.”

As part of the broader Shiji ecosystem, Infrasys POS integrates seamlessly with other hospitality systems, enabling a connected, future-ready technology stack that supports innovation while maintaining the highest standards of reliability and design.

This collaboration underscores Shiji’s commitment to empowering world-class hotels with technology that works quietly and intelligently behind the scenes, so exceptional dining and service can remain firmly in the spotlight.

About Kempinski

Created in 1872, Kempinski Group is Europe’s oldest luxury hospitality company. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today, the Kempinski Group operates 75 hotels and residences in 33 countries and has more than 25 prestigious projects currently under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands. www.kempinski.com www.ghadiscovery.com www.kempinski.com/loyalty

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About The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming Civic and Cultural District, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. The discovery continues, as the hotel is a part of the luxury lifestyle integrated development, Capitol Singapore which comprises a premium retail mall and an exclusive Eden Residences Capitol. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality; this exclusive retreat promises luxury at its finest.

 Timeless yet contemporary, the hotel features 155 guestrooms and suites, a lobby lounge, an outdoor saltwater relaxation pool, a fitness centre and Spa, and an exclusive event space, as well as a bespoke bar and a signature restaurant.