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ZUZU Hospitality

4.2 (5 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The revenue platform for independent hotels

ZUZU Hospitality Solutions has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Bell avatar Bell - AI powered product analyst

I analyzed all of ZUZU Hospitality Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What is ZUZU Hospitality Solutions?

Founded in 2016 | Headquarters in Singapore | 200 employees
ZUZU Hospitality is a revenue platform designed for independent hotels, combining advanced tools into a unified system to drive revenue growth. - AI summary reviews: ZUZU uses AI to analyze guest reviews, offering actionable insights to improve service and guest satisfaction. - AI summary recommendations: The platform uses AI to generate tailored recommendations on pricing and distribution, helping hotels optimize their revenue strategies. ZUZU integrates solutions for online distribution, revenue management, property management, and bookkeeping, similar to what major chains offer, empowering independent hotels to maximize revenue while maintaining their unique brand and hospitality style.

ZUZU Hospitality Alternatives

Not sure if ZUZU Hospitality Solutions is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:

Capabilities

profile-empty-state.svg

ZUZU Hospitality Solutions doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

ZUZU Hospitality Solutions Reviews Summary

4.2
Very Good
Ease of Use
3.4/5
Customer Support
3.2/5
ROI
4.0/5
Implementation
3.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ZUZU Hospitality is the #30 most trending product in the Hotel Management Software category (out of 72) and the #958 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

ZUZU Hospitality Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

ZUZU Hospitality Solutions Pricing

Pricing Available By Request

ZUZU Hospitality Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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ZUZU Hospitality Solutions Reviews

Hotelier Rating

Excellent
2
Very Good
1
Average
1
Poor
0
Terrible
1

Property Size

  • X-Small (1)
  • Medium (4)

Country

  • Thailand
    Thailand
    (4)
  • Malaysia
    Malaysia
    (1)

Region

  • Asia Pacific
    Asia Pacific
    (5)
7

Revenue management, reservation, room assignment and check in process

Hotel Manager from 50-74 room Boutique in Bangkok (Thailand)

Verified
2 years ago
I like their revenue management system that practical and help our property to maximize a revenue also help us on operation like room allotment.
Country Thailand
Hotel Manager
Medium Hotel
8

Great channel manager

Manager from 25-49 room Bed & Breakfast & Inn in Rayong (Thailand)

Verified
2 years ago
Zuzu help customer manage room allotments from different OTAs. The website is user-friendly and save us a lot of time.
Country Thailand
Manager
Medium Hotel
9

Good tech platform with dynamic pri

Owner from 25-49 room Bed & Breakfast & Inn in Patong (Thailand)

Verified
2 years ago
- Analysis hotel pricing base on competitors set and occupancy.- Providing booking engine platform and created hotel direct website to gain more visibility and inventory updates in one stop service.
Country Thailand
Owner
Medium Hotel
10

Good with program, manage room inventory

Owner from 5 to 9 room Boutique in Chiang Mai (Thailand)

Verified
2 years ago
The person that help us do some pricing strategy, and manage all things on OTAs / easy to focus in operation more
Country Thailand
Owner
X-Small Hotel
0

very bad experience.

Director from 25-49 room Boutique in George Town (Malaysia)

Verified
2 years ago
none. support is slow and bad. technical knowledge is 0, they knows nothing . their staff is lazy, all request such as googlemap pricing issue, price disparity issue, they reply cannot be done. this channel manager is a cheating company. they promised everything before you signed up. They promised able to improve the ranking in booking.com...
Country Malaysia
Director
Medium Hotel
  • 1

Recommend empty

It looks like ZUZU Hospitality Solutions is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Recommended by

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ZUZU Hospitality Solutions Integrations

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Support

Unverified

ZUZU Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Slow

Recommended

85%

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