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Success Story

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

Frontline Performance Group Frontline Performance Group
Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG
News

SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders

New analyzer benchmarks any hotel menu against 500+ properties in two minutes. The research behind it shows a 2.6x revenue gap between top and bottom performers

SuitePad SuitePad
SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders
Article · 5 min read

Critical Hotel Data Is Sitting in Your Team Chat on Personal Devices

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

Jordan M Hollander Jordan M Hollander
Critical Hotel Data Is Sitting in Your Team Chat on Personal Devices
News

Trybe Appoints Erica Martin as Sales Director to Drive North American Growth

Erica’s appointment marks another key milestone in Trybe’s North American growth strategy

Trybe Trybe
Trybe Appoints Erica Martin as Sales Director to Drive North American Growth
Success Story

COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG

Located in the heart of Seminyak, one of Bali’s most popular resort destinations, Courtyard by Marriott Seminyak Bali is renowned for its vibrant atmosphere and dedication to guest satisfaction. Behind the scenes, the hotel’s leadership team has been quietly redefining performance success, leveraging FPG’s data-driven platform to enhance upselling performance, motivate staff and streamline operations.

Frontline Performance Group Frontline Performance Group
COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG
News

SmartStay Streamlines the Guest Experience at Te Arikinui Pullman Auckland Airport

The lobby at Te Arikinui Pullman Auckland Airport has recently undergone a subtle yet impactful transformation.

Liverton Liverton
SmartStay Streamlines the Guest Experience at Te Arikinui Pullman Auckland Airport
News

TrustYou and Apaleo Present “Magic Moments”: Always-Reply, Always-On Guest Communication Powered by AI

How hotels turn every conversation into revenue, recognition, and loyalty

TrustYou TrustYou
TrustYou and Apaleo Present “Magic Moments”: Always-Reply, Always-On Guest Communication Powered by AI
Success Story

Improving guest experience & direct revenue

Clock Clock
Improving guest experience & direct revenue
Success Story

The Regency Hotel Kuwait Ranks #1 In Regional Performance With FPG

The Regency Hotel Kuwait's partnership with FPG produced exceptional outcomes in 2025.

Frontline Performance Group Frontline Performance Group
The Regency Hotel Kuwait Ranks #1 In Regional Performance With FPG
News

TFE Hotels partners with Like Magic on next-generation guest journey management solution

International hotel group TFE Hotels partners with Swiss-based guest experience and operations platform Like Magic to deliver a new guest journey management solution across its portfolio.

LIKE MAGIC LIKE MAGIC
TFE Hotels partners with Like Magic on next-generation guest journey management solution
News

SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration

SuitePad is Expanding its Platform to the Cruise Industry With Celestyal Collaboration

SuitePad SuitePad
SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration
News

Despite operational pressures intensifying worldwide, guest satisfaction climbs again

Global guest satisfaction hits 86.7% as 40M reviews across 12,000 hotels reveal rising expectations and widening regional and segment gaps

Shiji Group Shiji Group
Despite operational pressures intensifying worldwide, guest satisfaction climbs again
Trend Report

AI in Hospitality: Why the Real Opportunity Lies During the Stay

This whitepaper explains why most hotels use AI before arrival, but not during the stay where service pressure is highest. It shows the gap between guest openness to AI and hotel hesitation to use it in real time. The paper outlines three practical pillars to help hotels turn AI from pilots into everyday operations without losing the human touch.

SuitePad SuitePad
AI in Hospitality: Why the Real Opportunity Lies During the Stay
News

HotelSpeaker and Lighthouse Close The Guest Experience Loop

The partnership connects commercial intelligence with humanised guest communication across the full hotel guest journey

Hotel Speaker Hotel Speaker
HotelSpeaker and Lighthouse Close The Guest Experience Loop
News

SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year

Based on Verified Hotelier Reviews, Recognizing Long-Term Performance and Customer Trust

SuitePad SuitePad
SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year
Article · 14 min read

The Best Hotel Tech Apps of 2026

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Hotel Tech Report Hotel Tech Report
The Best Hotel Tech Apps of 2026

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