Popular in Operations
Best Property Management Systems of 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
Best Revenue Management Systems of 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2024
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2024
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
REPORT
What Hotel Guests Really Want to Know: Top 50 Questions Asked in Summer 2023
Created in Collaboration with
HiJiffy
Overview
Explore insights, trends and tips for improving guest communications based on first-party data from HiJiffy. Use actionable insights from this report to empower your hotel and your teams to be better prepared for the next peak season! Analysing over 1.7 million queries answered by conversational AI in summer 2023, this report presents:
What You'll learn
- Top 50 topics of guest queries
- Five key categories of questions
- Top FAQs per channel
- Emerging topics
- Unusual requests
DOWNLOAD THE GUIDE
What Hotel Guests Really Want to Know: Top 50 Questions Asked in Summer 2023
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Want to talk to a Hotel Chatbots expert?
As the official sponsor of this guide, the HiJiffy team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel Chatbots and which is right for your hotel.