Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Overview
The last few years have seen major shifts within the hospitality industry. Along with the uneven demand and staffing challenges caused by the pandemic, there was one significant upside – a shift in confidence that saw guests book directly through the hotel vs. relying on OTA websites to find the best deal. As the industry continues to recover, some of those booking perks disappeared, and there’s been another shift as many guests once again feel more comfortable booking their travel arrangements through OTA sites. For hotels, the loss of direct bookings has an unfortunate two-fold effect – losing out on revenue due to high OTA commission fees as well as the inability to deliver a personalized guest experience due to the lack of known information about that guest. That said, with the right tools in place, hotels can win the battle for direct bookings, all it takes is the right tools and mindset. To help you get started, we’ve compiled some of our top tactics to get guests to bypass the OTA sites and book their dream vacation directly on your most important channel – your hotel website.
What You'll learn
DOWNLOAD THE GUIDE
Top Tactics to Drive Direct Bookings
As the official sponsor of this guide, the Cendyn team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Booking Engine and which is right for your hotel.
Subscribe to our weekly newsletter, Hotel Tech Insider
Join 100,000 executives from top brands like Accor, Marriott, Viceroy, Shangri-La, Rosewood, Expedia and AirBnB and get the latest innovations and insights delivered to your inbox once a week.
You’ve been subscribed
Invalid email format
Download the Free Report
Your guide was sent!
Your guide was successfully sent to .
As the official sponsor of this guide, the Cendyn team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Booking Engine and which is right for your hotel.
Product recommendations advisor