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Property Management Systems

Reimagine Service: 7 Ways to Turn Your Front Desk Staff into Front Line Ambassadors

Overview

Armed with the right technology and the right mindset, you can reimagine your hotel's guest service experience and develop your staff into ambassadors that inspire guest loyalty, win conversions, and deliver an engaging and exceptional guest experience. We put together a guide that outlines and explains 7 Ways to Turn Your Front Desk Staff into Front Line Ambassadors.

What’s Inside
  • Leveraging technology
  • Rethinking check-in & transforming the lobby experience
  • Capturing and acting on data
  • Customer engagement and messaging
Thousands of innovative hoteliers from the world’s leading brands use Hotel Tech Report to find their edge
Helping thousands of hoteliers make better buying decisions every month
Marriott
Denihan Hospitality Group
Fairmont
starwood
The Standard
Ace Hotel
Kimpton
Accor Hotels
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About StayNTouch

Special thanks to StayNTouch for providing this free content to educate hoteliers

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