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Overview
The hospitality industry has never experienced a year like 2020. Across every market, customer behavior shifted due to uncertainty. Consumers and businesses alike grappled with constantly changing guidelines, advice and best practices.
What You'll learn
- Innovative Technology
- Support for Remote Work
- Local Travel and Distanced Lodging
- Shift Toward Sustainability
- Growth of Customer-First Approach
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State of the Industry Report
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Want to talk to a Property Management Systems expert?
As the official sponsor of this guide, the RMS team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Property Management Systems and which is right for your hotel.
