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Review of Ai Kosmo

9
A helpful chatbot that guests use right away — with room for more customization
Web Content Manager from 200 to 499 room Other in Bad Häring (Austria)
Verified
24 days ago
Products Reviewed
Hotel Chatbots
What do you like most?
The hotel chatbot works very well, responds comprehensively and correctly; additionally, the bot can be trained and fed with knowledge in the background. It also functions intuitively in the frontend and is already being used by guests eagerly and extensively after a short introduction period, and it is already a relief for the reception team. The contact with support is super friendly, quick, and solution-oriented.
What do you dislike or think could be improved?
- Still a bit more individual customization options for the widget (e.g., position of the widget, window size, etc.) - Another interesting feature would be page-dependent addressing (e.g., on the room page: "Can I help you find the right room?" or on the booking page: "Do you have any questions about your stay?" etc.)
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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