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Review of HiJiffy

7
Instant responses and useful call-to-action buttons — but the FAQ needs work
Revenue Manager from 25-49 room Hostels in Plouider (France)
Verified
22 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
They are available at any time and allows providing instant responses to customers + useful call-to-action buttons highlighting our universes.
What do you dislike or think could be improved?
Review the FAQ, some unnecessary, others redundant. For example, the carousel created for Our restaurants and the inability to move thumbnails to highlight what is open.
3.5
Average
Ease of Use
3.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
3.0/5
Carolina R. from HiJiffy replied
Thank you for the review! We’re glad your guests get instant answers at any time and that the call-to-action buttons help showcase your universes. Our Customer Success team would be happy to review your FAQ and carousel setup with you, so please reach out to your Customer Success Manager whenever suits you.

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