Review of roommaster

10
Great fast customer service.
General Manager from 200 to 499 room Airport/Conference Hotels in Gatlinburg (United States)
Verified
2 months ago
What do you like most?
Ease for desk clerks. Yield variance. Enter rate information. Choosing rooms. Screen layout. Customer service has improved so much in the last year.
What do you dislike or think could be improved?
Printing of folios at check out. Too many steps. More detail management reports. Speed. Follow up. On check in holds. Sending text doesn’t always work.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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