Review of Frontline Performance Group

9
Clear targets and coaching, but incentives need more flexibility
Front Desk Manager from 75-99 room Luxury Hotels in Kedewatan (Indonesia)
Verified
3 days ago
Products Reviewed
What do you like most?
Performance Measurements, Online training, incentive, coaching, chat feature, KPI, clear target, AI insight, reporting, leaderboard, recognition, competition, upsell technique, experience.
What do you dislike or think could be improved?
More hotel products, personalize approach because each hotel has different standard and primarily goal, incentive plan that adjusted by hotel.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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