Review of eTip

10
Easy to use and very convenient for guest.
Housekeeping manager from 100 to 199 room Boutique Hotels in Chicago (United States)
Verified
6 months ago
Products Reviewed
What do you like most?
I like the fact that guest can just scan the code and leave a tip of their chose if they don't have cash on them. Also, they can rate the cleanliness and overall stay on the app itself.
What do you dislike or think could be improved?
I think that if you make a mistake and assign tip to the wrong person, there should be a way to reverse that mistake.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Brendan W. from eTip replied
Love to hear eTip has improved the guest experience! Yes, if you mistakingly assign a tip and need to reverse it, please reach out to your CSM or [email protected] and we can do that on our side!

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