Review of MARA Solutions

9
Happy for now - Waiting for the best to come
Guest Relation from 50-74 room Luxury Hotels in Malgrate (Italy)
Verified
6 months ago
Products Reviewed
What do you like most?
I truly value having all the property information conveniently displayed on a single page. This setup makes it much easier to navigate through and compare different properties, saving time and reducing complexity in our decision-making process. The AI integration is particularly noteworthy. It enhances our efficiency by providing smart recommendations and insights that streamline our workflow. This integration not only simplifies our tasks but also adds a layer of intelligence that enriches our overall experience. I also find the comprehensive overview and detailed data analysis to be extremely beneficial. They offer an in-depth look at various performance metrics and trends, which helps us track progress and pinpoint areas that need attention. This level of detail is crucial for making informed decisions and optimizing our strategies. Moreover, the snippets and competitors' data are valuable tools for benchmarking. They allow us to compare our performance against industry standards and competitors, providing a clear perspective on where we stand. This information is essential for refining our strategies and staying competitive. Overall, these features work together to create a more efficient, insightful, and effective operation. They help us manage our properties better, make data-driven decisions, and adapt our approach to meet industry demands.
What do you dislike or think could be improved?
It would be incredibly valuable to have the opportunity to connect Mara with Tripadvisor and Expedia, just like we’ve already done with Booking and Google. Expanding these integrations would allow us to centralize even more of our operations, making it much easier to manage all of our key platforms from one unified system. This would not only save us a significant amount of time by eliminating the need to manually update information on multiple channels, but also ensure greater accuracy and consistency across all the sites we work with. Having all these platforms integrated into a single system would help us streamline our booking process, improve efficiency, and give us a comprehensive overview of performance, which in turn would allow us to make more informed decisions. By having Tripadvisor and Expedia connected alongside the existing integrations, it would ensure that we're fully optimized across the most influential platforms in the industry. This improvement would be a huge step forward in simplifying our operations and maximizing our competitiveness. :)
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5