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Review of alliants

10
Great Communication Tool
Chef Concierge, The Langham Chicago from 200 to 499 room Boutique Hotels in Chicago (United States)
Verified
4 years ago
Products Reviewed
Concierge Software
What do you like most?
Enhanced ability to connect/communicate with the guest on the fly. Ability to form basic guest profiles Ability to create and send itinerary's to guests that free them from having to check email.
What do you dislike or think could be improved?
With greater usage we will have a better measurement as to what might be improved upon. As of this moment we think
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Vickie M. from alliants replied
We truly value your time and thank you for taking time out of your busy day to leave us a review. We are pleased your guests are benefiting from our digital guest itinerary. As a former concierge myself, I too love the freedom it gives guests to have their itinerary at their fingertips wherever they go! And do keep an eye out for some great enhancements to the guest profiles coming your way soon. We are always here to answer any questions or offer a review training if you think it will help you garner "greater usage" of the concierge element of Alliants Experience Platform (AXP.) Much appreciation, Team Alliants

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