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Review of Crave Interactive

10
Great communication from the hotel to our guests.
Operations Manager from 200 to 499 room Boutique Hotels in Vancouver (Canada)
Verified
10 months ago
Products Reviewed
In-Room Hotel Tablets
Hotel Guest Apps
What do you like most?
We use the Crave tablets as a key tool to connect with our guests. Each room is equipped with a tablet where guests can contact the Front Desk to request items, explore our facilities, and learn more about the hotel’s history. It’s a great platform to enhance guest engagement and convenience. During check-in, we also use the tablets to show photos of the different room types, helping set accurate expectations, especially given the variety of layouts we offer. Overall, it’s a great product that supports both our guest experience and our communication standards.
What do you dislike or think could be improved?
I would say it’s very easy to manage and provides great service. We haven’t identified any opportunities for improvement on our end — everything has been running smoothly.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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