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Review of Customer Alliance

10
It's very easy to respond to customer comments because they are all accessible in one place.
Marketing from 100 to 199 room Airport/Conference Hotels in Lausanne (Switzerland)
Verified
6 months ago
Products Reviewed
Reputation Management
What do you like most?
The ability to respond to customer comments via AI and the ability to use "AI Insight" for in-depth analysis of customer feedback, which indicates areas for improvement as well as positive points.
What do you dislike or think could be improved?
- The possibility of specifying a range of dates per portal and not for all portals for calculating the response rate.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5

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