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Review of Customer Alliance

10
It's very easy to respond to customer comments because they are all accessible in one place.
Marketing from 100 to 199 room Airport/Conference Hotels in Lausanne (Switzerland)
Verified
10 months ago
Products Reviewed
Reputation Management
What do you like most?
The ability to respond to customer comments via AI and the ability to use "AI Insight" for in-depth analysis of customer feedback, which indicates areas for improvement as well as positive points.
What do you dislike or think could be improved?
- The possibility of specifying a range of dates per portal and not for all portals for calculating the response rate.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5

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