Review of Duve

10
Easy guest messaging that drives upsells — integration is challenging
General Manager from 200 to 499 room Boutique Hotels in Nice (France)
Verified
1 days ago
What do you like most?
Guest messaging easy to schedule. It helps a lot to push our internal activation and create opportunities for upsells and communicate.
What do you dislike or think could be improved?
Systems integration are not so easy to do. A an example we don't have internal IT manager or system support and as operator this is quite challenging (Symphony). Duve should provide this service and assist for the integration.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
3.0/5

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