Review of ThinkReservations

10
Responsive support that feels like friends — but group folios are clunky
Revenue Management from 25-49 room Boutique Hotels in Placencia (Belize)
Verified
3 days ago
What do you like most?
They are responsive and Alfred is awesome at helping create special features for our all inclusive resorts. I enjoyed talking to support and I feel like they are my friends! Adam is my favorite and Lara is slowly becoming a good friend.
What do you dislike or think could be improved?
Create profile for all guest in the reservation. Select multiple rooms to quote guest and make moving stuff to group folio easier because moving individual bills takes time if you sell all the rooms for a resort buy out.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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