Review of Medallia

9
Nice Tool
General Manager from 500+ room Branded Hotels in San Francisco (United States)
Verified
9 years ago
Products Reviewed
What do you like most?
A very good tool which allows you to analyze guest satisfaction and build an action plan to improve your score.
What do you dislike or think could be improved?
Improvements have been done with the last update of the system, no real problems, you would just need some time to understand how it works
4.5
Excellent
Ease of Use
3.5/5
Customer Support
4.5/5
ROI
4.0/5
Implementation
4.5/5

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