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Review of Salesforce

10
the 3rd party partner we used to built a proprietary CRM on the salesforce platform was great to work with, we did run into some delivery issues but worked through them with our partners.
Loyalty Program Manager, Kimpton Karma Rewards from 200 to 499 room Branded Hotels in San Francisco (United States)
Verified
9 years ago
Products Reviewed
Hotel Sales Software
What do you like most?
Enterprise solution, customized, ability to drill down and get a true 360 we have over 30 integrations with our CRM: including: customer sat scores, social, PMS, CRS, web profile management, on property service recovery, etc..
What do you dislike or think could be improved?
Cost
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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