Review of Canary Technologies

10
Guest messaging and contactless check-in work well — card auth could be smoother
Front desk from 200 to 499 room Limited Service & Budget Hotels in Chicago (United States)
Verified
2 days ago
What do you like most?
I like how we can talk to the guest through messages, put in requests and they can do contactless check ins.
What do you dislike or think could be improved?
What can be improved is the credit card authorization forms. I feel like once the guest fills it out and sends it back it should automatically post the card on the reservation.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
4.0/5

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