Review of Asksuite

10
Complete hotel customer service with some reporting gaps
Analista de Omnichannel from 50-74 room Bed & Breakfast & Inns in Porto Alegre (Brazil)
Verified
4 days ago
Products Reviewed
What do you like most?
Asksuite is one of the most complete solutions for customer service in the hotel sector, offering features that meet the specific needs of the network and stand out compared to other tools on the market. Its versatility and resources help optimize service processes, increase operational efficiency, and enhance the commercial results of the network.
What do you dislike or think could be improved?
Although there are opportunities for improvement in some reports and indicators, such as SLA visualization by channel, we managed to work around some of these limitations using the data already available on the platform and artificial intelligence resources to complement the analyses and support decision-making.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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