Review of GuestRevu

10
Easy guest feedback with a clear overview — but response rates could improve
General Manager from 75-99 room Boutique Hotels in Zinkwazi Beach (South Africa)
Verified
2 days ago
Products Reviewed
What do you like most?
The ease in which guests are able to use the product. Guestrevu allows the property to have a quick overview of areas of strengths and weaknesses, enabling us to better guest satisfaction.
What do you dislike or think could be improved?
I believe that the number of guests that respond could be improved on. Perhaps the reminder to complete the survey is not sufficient, hence another form of prompt?
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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