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Review of HelloShift

9
It makes it so easy to connect with our hotel guests
Front Desk Guide from 75-99 room Boutique Hotels in Walla Walla (United States)
Verified
7 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
Hotel Chatbots
What do you like most?
It makes it so easy to connect with our hotel guests before they ever make in onsite. Very personable for businesses to use, love that it customizes the texts with our team members names
What do you dislike or think could be improved?
I don't like that you have to mark a message as resolved in order for the notification to go off. A seen button with a 5 minute reminder only would be helpful. That way the system would know we have seen it and are working on the issue but have yet to touch base with our guests.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Michelle T. from HelloShift replied
Thank you for reviewing HelloShift! We are inspired by your great experiences! See you on HelloShift :)

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