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Review of RoomOrders

9
User Friendly & Easy Set Up!
Director of Restaurants from 100 to 199 room Branded Hotels in Malvern (United States)
Verified
5 years ago
Products Reviewed
Mobile Ordering & Room Service
What do you like most?
Very efficient, specifically during Covid-19. Set up & updating features are extremely easy to learn. Ability to upsell items & add images is a great feature. Our guests are very happy with ease of use & ability to have "no contact" room service. Roomorders.com customer service has been friendly, reliable & quick to fix/address an issues or concerns. We are pleased with the overall system & look forward to see how effective the program will be when business picks up after our "current situation"
What do you dislike or think could be improved?
We are awaiting ability to integrate with POS - which is in the works. This would enhance our program & take it to the next level!
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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