Review of Smart Host GmbH

10
Effective newsletter tool for targeted guest communication
Marketing & Sales Managerin from 25-49 room Bed & Breakfast & Inns in Scheffau am Wilden Kaiser (Austria)
Verified
8 months ago
What do you like most?
We particularly appreciate the user-friendliness and versatility of the Smart Host newsletter tool. It allows us to address our guests in a targeted and personal manner, which helps us achieve a higher engagement rate. The detailed analyses and reports help us to continuously improve our campaigns and optimally tailor them to the needs of our guests. In addition, Smart Host's support is fast and competent, which makes working together even more pleasant and efficient. The integration with our existing systems was seamless, saving us time and effort.
What do you dislike or think could be improved?
We particularly appreciate the user-friendliness and versatility of the Smart Host newsletter tool. It allows us to address our guests in a targeted and personal manner, which helps us achieve a higher engagement rate. The detailed analyses and reports help us to continuously improve our campaigns and optimally tailor them to the needs of our guests. In addition, Smart Host's support is fast and competent, which makes working together even more pleasant and efficient. The integration with our existing systems was seamless, saving us time and effort. Since the integration of more templates for different types of campaigns is even more flexible and training on features is also offered, we currently do not see much room for improvement.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5