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Review of Shiji Group

10
Innovative data insights with top-notch support — flag review doesn’t happen
Director of Quality from 200 to 499 room Extended Stay & Serviced Apartments in Denia (Spain)
Verified
23 days ago
Products Reviewed
Reputation Management
What do you like most?
Shiji is constantly innovating and offering us new ways of looking at our data. On top of this, their support either when setting up new services or maintaining existing ones is top-notch.
What do you dislike or think could be improved?
The functionality allowing to flag mentions: it is announced that the team will review the flags in order to either accept or reject them, however this is not happening as far as we are aware.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Jessica k. from Shiji Group replied
Hi Àlex, Thank you so much for the fantastic review and the 10/10! 😊 We’re really happy to hear that you value the continued innovation around data insights, and especially that you’ve had such a positive experience with our support team (Tania is fantastic, I agree!). We also really appreciate you highlighting the feedback around the flagging functionality. Feedback like this is incredibly valuable to us, and I will make sure to take this back to Product and find out where we are with this. Thank you for being part of the Reviewpro community for so long already!

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