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Review of Lighthouse

10
Instant access to critical data that saves time — exports need work
Director of Sales & Revenue Management from 200 to 499 room Branded Hotels in Bentonville (United States)
Verified
1 days ago
Products Reviewed
Rate Shopping
Business Intelligence
Channel Managers
What do you like most?
Instant access to critical data right at my fingertips has completely transformed how I manage rates, inventory, and group decisions for my properties. Whether I’m reviewing daily performance or analyzing custom date ranges, I can proactively stay ahead of pricing strategy. The platform makes it effortless to track account volume and revenue, monitor On-the-Books (OTB) against budget and forecast, and perform quick rate shopping across two competitive sets. I especially value the ability to input events, analyze displaced revenue by SRP, and use Market Segment Drilldowns to instantly identify which segments are outperforming or need immediate attention. With nearly every screen and segment offering deep drill-down capabilities, making informed, data-driven decisions has never been easier! Lighthouse is a timesaver and enhances our team's production like no other program I've worked with before. We also like the ability to view our entire portfolio in one place.
What do you dislike or think could be improved?
We love the existing exportable reports, but we have two key feature requests to improve workflow efficiency: Customizable Reports: The ability to tailor reports to our specific operational needs. Complete Screen Exports: Ensuring that data exports match 100% of what is visible on the screen, capturing all on-screen information without gaps.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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