Review of Mews

10
Easy to use with great support — but reporting needs work
General Manager from 200 to 499 room Branded Hotels in Vienna (Austria)
Verified
1 days ago
What do you like most?
It's easy to use, and there are always tutorials that make it easy for all employees to use the tools. We also always have great support from our account manager, Georg, for any questions we have, or there's the chatbot that can answer everything.
What do you dislike or think could be improved?
The revenue management tool and certain reports could still be optimized, as it should be considered that different departments in a hotel have to be able to use them.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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