Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of roommaster

9
Reliable and Practical PMS for Daily Hotel Operations
Manager from 25-49 room Limited Service & Budget Hotels in London (United Kingdom)
Verified
4 months ago
Products Reviewed
Booking Engine
Channel Managers
Payments Processing Software
What do you like most?
RoomMaster is extremely reliable and well designed for real hotel operations. The system is stable, easy to trust, and supports smooth front desk and reservation workflows even during busy periods. Reporting is clear and detailed, helping management make informed decisions. What truly stands out is the customer support team — they are responsive, knowledgeable, and always willing to help resolve issues quickly
What do you dislike or think could be improved?
While RoomMaster performs very well, the interface could be further modernised to make navigation even more intuitive for new staff. Additional automation features and more advanced yield management tools would make an already strong system even better.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Riya g. from roommaster replied
Hi Mithun, Thank you for taking the time to share such thoughtful feedback. We're glad to hear that roommaster has been reliable for your team and that it supports your front desk and reservation workflows effectively. It’s also great to know that our support team has been helpful when issues arise. We appreciate your suggestions regarding interface modernization and additional automation features—feedback like this helps guide future improvements. roommaster is now a modern, AI-powered, cloud-native PMS, and we continue evolving the platform to better support hotel operations. Thank you again for sharing your experience with roommaster.

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information