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Review of hub OS

10
Useful daily ops tracking — but guest-name search and privacy controls are missing
Front Office Manager from 200 to 499 room Airport/Conference Hotels in Costa Adeje (Canary Islands)
Verified
10 days ago
Products Reviewed
Housekeeping Software
Hotel Maintenance Software
Staff Collaboration Tools
What do you like most?
Daily communication between operational departments and historical maintenance records for tracking technical issues in guest rooms. Daily report sent on the morning.
What do you dislike or think could be improved?
It should be possible to search by guest name for any technical issues and complaints recorded during their stays, either at a specific hotel or across all hotels within the company. In this case, the user entering the complaint or maintenance issue should be able to choose whether the incident is shared with the rest of the company's hotels or kept visible only to the property where it was reported, due to confidentiality considerations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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