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hub OS Maintenance
4.8 (204 REVIEWS)
HT Score
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
hub OS Maintenance
Ranked 5 (out of 34) in Hotel Maintenance Software
Smarter maintenance. Fewer problems. Better hotel operations.
96% recommended by 171 hotels
NH Hotels, Kimpton, IHG & 168 others
Bell - AI powered product analyst
I analyzed all of hub OS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hub OS for its seamless integration with existing systems, enhancing daily operations by providing real-time updates and control over housekeeping and maintenance activities. It’s particularly praised for increasing staff productivity, efficient task management, and detailed reporting that helps in decision-making. Areas for improvement include faster system updates, better customization options, and broader compatibility with iOS.
NH Hotels, Kimpton, IHG & 168 others
Read their reviewsWhat Types of Hotels hub OS is Popular For
Size
6 | X-Small (1-9 room)
15 | Small (10-49 room)
48 | Mid-Sized (50-99 room)
156 | Large (100-499 room)
10 | X-Large (500+ room)
Country
105 | Spain
20 | Italy
18 | Portugal
10 | Australia
9 | Hungary
8 | United States
6 | Belgium
6 | Germany
5 | Mexico
5 | United Arab Emirates
4 | Netherlands
4 | Kenya
3 | France
3 | New Zealand
3 | Austria
2 | Switzerland
2 | Argentina
2 | Vietnam
2 | Israel
1 | Malta
1 | Colombia
1 | Turkey
1 | Slovenia
1 | Bulgaria
1 | Thailand
1 | Dominican Republic
1 | Panama
1 | Czech Republic
Type
107 | Boutique Hotels
102 | City Center Hotels
99 | Branded Hotels
91 | Luxury Hotels
70 | Resorts
59 | Airport/Conference Hotels
56 | Bed & Breakfast & Inns
24 | Hostels
19 | Limited Service & Budget Hotels
12 | Extended Stay & Serviced Apartments
8 | RV Parks & Campgrounds
7 | Vacation Rentals & Villas
4 | Casinos
1 | Motels
Region
180 | Europe
13 | North America
13 | Oceania
8 | Middle East
4 | South America
4 | Africa
3 | Asia Pacific
1 | Central America
Category
204 | Hotel Maintenance Software
182 | Housekeeping Software
71 | Hotel Pre-Opening, Renovations & Development
34 | Hotel Guest Apps
8 | Staff Collaboration Tools
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What is hub OS?
Founded in 2015 | Headquarters in Blanes (Spain) | 8 employees
hub OS Maintenance is a hotel maintenance management system that centralizes corrective and preventive maintenance in one platform. It lets teams receive, assign, prioritize and track incidents in real time, schedule recurring inspections and tasks, and monitor asset history with QR codes and mobile access. Integrated with housekeeping, front desk and guest experience, it helps hotels work faster, prevent recurring issues, stay compliant and keep rooms and facilities running smoothly.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hub OS Reviews Analyzed: 194
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hub OS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by hub OS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hub OS's Provided Description:
"A complete, intuitive and fully integrated corrective and preventive maintenance solution, specially designed for hotels. Keep your maintenance operation under control, from the first incident to its resolution. Help your team react faster, prevent recurring problems and keep every asset, room and facility running smoothly. Because when maintenance works seamlessly behind the scenes, the whole hotel works better. Stay on top of every maintenance request Receive real-time notifications about faults and incidents reported by staff or directly by guests. Assign, prioritize and track every request from a single platform, ensuring nothing gets missed. Move from reactive to preventive maintenance Create a fully customized preventive maintenance plan with recurring tasks, checklists and scheduled notifications. Prevent problems before they become guest complaints or costly repairs. Keep your team connected, anywhere The mobile app allows maintenance teams to access tasks, technical information and workflows wherever they are. Offline operation means they can continue working without an internet connection, with information synchronized automatically when connectivity is restored. Automate escalation Ensure critical incidents receive the attention they need with an automatic escalation process. Define priorities, response times and escalation rules to keep your operation moving. Stay compliant Manage your country's mandatory inspections, documentation and deadlines from one place, keeping your hotel organized and ready for audits. Turn maintenance data into insights Access reports, preventive maintenance indicators and a digital maintenance book to monitor performance, identify recurring issues and make better decisions based on real operational data. Access asset information instantly Use QR codes to identify assets and equipment, access technical information and maintenance history, register faults or perform tasks directly from the mobile app. Manage external maintenance providers Coordinate work carried out by outsourcing and external maintenance companies, while maintaining visibility, control and complete traceability of the work performed. Maintenance doesn't work in isolation. Connect Maintenance with Housekeeping, Front Desk, Guest Experience and other hotel departments to create a single operational flow. Real-time updates. Complete traceability. Better coordination. Optimized operational costs. With Hub OS, hotel maintenance becomes more than a way to fix problems. It becomes a connected, data-driven operation designed to prevent them."
FAQs
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
Scheduled task Calendar
Hotel Maintenance Software
Organize tasks based on regulatory requirements and your company’s internal criteria.
Custom Checklists
Hotel Maintenance Software
Create and manage checklists that are designed to meet your specific operational needs.
Automatic Work Generation
Hotel Maintenance Software
Generate tasks instantly based on your preventive maintenance schedule.
hub OS Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, hub OS Maintenance is the #5 most trending product in the Hotel Maintenance Software category (out of 34) and the #178 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hub OS Pricing
Pricing Available By Request
hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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hub OS Case Studies
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References
"All traceability is recorded, being able to know in detail who intervened in each incident, what times and materials were used, etc."
Enrique Escofet
General Manager @
InterContinental Barcelona, an IHG Hotel
"From the first moment the relationship with HUB Buildings has been very fluid and close..."
Juan Carlos Nieto
Maintenance Chief @
InterContinental Madrid, an IHG Hotel
"With Hub OS we have chosen the right tool for maintenance management in our hotels."
Juan Antonio Caballero
VP Maintenance & Engineering @
NH hotel
Featured Customers
More Products by hub OS
Hotelier Rating
Looking for specific info?
10
Great system to maintain our hotels in Prague.
Maintenance manager Prague from 100 to 199 room Branded Hotel in Prague (Czech Republic)
Verified
10 days ago
Quick localization of faults in the hotels, perfect reminder of all the checks and inspections which needs to be done daily, monthly, annualy. All the contracts in one place.
Czech Republic
Czech Republic
Maintenance manager Prague
Large Hotel
10
top assitance
maintenance manager from 100 to 199 room Branded Hotel in Graz (Austria)
Verified
10 days ago
Much easier work I get the damage directly on my cell phone. It also provides a good overview of pending maintenance
Austria
Austria
maintenance manager
Large Hotel
10
Ease of viewing room status and troubleshooting from any hotel department
Jefe de mantenimiento from Boutique in Madrid (Spain)
Verified
10 days ago
The ease of seeing faults and posting them The possibility of distributing the work among different people and involving them
Spain
Spain
Jefe de mantenimiento
10
Fundamental tool on a daily basis operations in an Hotel
Operations Maganer from 75-99 room Boutique in Porto (Portugal)
Verified
10 days ago
Quick and practical report of maintenance of rooms problems and effective communication of room cleaning reports by Housekeeping. Great Tool
Portugal
Portugal
Operations Maganer
Mid-Sized Hotel
10
Very useful
GENERAL MANAGER from 200 to 499 room City Center Hotel in Malaga (Spain)
Verified
10 days ago
Useful to react when something has to be repaired; easy, fast and efficient. All people involved knows about the incident
Spain
Spain
GENERAL MANAGER
Large Hotel
10
Powerful tool
Assistant Manager from 75-99 room Boutique in Lisbon (Portugal)
Verified
10 days ago
- Complementary tool to our total management system
- Easy to use and apply in our company
- Available in all devises
- Multi-user tool
Portugal
Portugal
Assistant Manager
Mid-Sized Hotel
10
Innovation
Housekeeper and Maintenance Manager from 25-49 room Bed & Breakfast & Inn in Marbella (Spain)
Verified
1 months ago
The control and ease of use of reports. And ensuring that all departments are kept informed through the app.
Spain
Spain
Housekeeper and Maintenance Manager
Small Hotel
9
Great tool for inter department communication
Deputy GM from 75-99 room Resort in Porto (Portugal)
Verified
1 months ago
Great tool for inter department communication, all concentrated in one area, the complaints and maintenance situations and easy to trace back an retrieve forms
Portugal
Portugal
Deputy GM
Mid-Sized Hotel
7
Vincci
Maintenance Manager from 75-99 room Bed & Breakfast & Inn in Madrid (Spain)
Verified
1 months ago
The best thing is the reviews; I find it very useful to be able to record maintenance reviews in a centralized system.
Spain
Spain
Maintenance Manager
Mid-Sized Hotel
10
Efficiency
HR / Quality / Audit Generalist from 200 to 499 room Branded Hotel in Santa Barbara de Samana (Dominican Republic)
Verified
1 months ago
The organization, the order of priorities and the margins established to guarantee an agile and timely response from Yamila and Jordi, ensuring adequate coordination and following up on each request efficiently.
Dominican Republic
Dominican Republic
HR / Quality / Audit Generalist
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all
Showing all answers to: "What does this product or service do well?"
automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all
It's a great and powerful product that complements the hotel's internal operations in certain departments, facilitating management and integration with protel PMS.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
Everything a hotel needs to manage the daily housekeeping, maintenance, quality and more in one unique solution. One of the best tools I have seen so far with great reporting and amazing customer service.
Question:
What differentiates this product or service from the competition?
Answer:
complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.
Showing all answers to: "What differentiates this product or service from the competition?"
complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.
An expert and competent systems technical team has facilitated a protel World Wide certification. Congrats HUB OS Team!
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
Has a great user interface and is a reliable tool. Easy to use for all team members. Great sync speed between devices and integrations like PMS. Installation and support from HubOS team is of top quality.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation
It 's a very good management software that helps and facilitates the operation and allows to integrated with protel PMS. I recommend it, for sure!
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
Maybe not the cheapest option in the market but the investment is worth due to increase in efficiency, decisions based in data collected by the tool, and enables delivery of a great customer experience.
Recommended by
Marc Llobet
Area Sales Manager
@
Serenissima Informatica
Albert Arranz
Customer Success
@
Mews
Albert Arranz
Customer Success
@
Mews
Ildefonso Moyano
Senior Director Global Customer Success
@
Mews
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Support
Unverified
hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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