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hub OS Maintenance
4.8 (205 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Camilo, Albert, Albert + 3 more experts recommend hub OS
Read Recommendations
hub OS Maintenance
Ranked 5 (out of 34) in Hotel Maintenance Software
Smarter maintenance. Fewer problems. Better hotel operations.
96% recommended by 172 hotels
NH Hotels, Kimpton, IHG & 169 others
Bell - AI powered product analyst
I analyzed all of hub OS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hub OS for its seamless integration with existing systems, enhancing daily operations by providing real-time updates and control over housekeeping and maintenance activities. It’s particularly praised for increasing staff productivity, efficient task management, and detailed reporting that helps in decision-making. Areas for improvement include faster system updates, better customization options, and broader compatibility with iOS.
NH Hotels, Kimpton, IHG & 169 others
Read their reviewsWhat Types of Hotels hub OS is Popular For
Size
6 | X-Small (1-9 room)
15 | Small (10-49 room)
48 | Mid-Sized (50-99 room)
157 | Large (100-499 room)
10 | X-Large (500+ room)
Country
105 | Spain
20 | Italy
18 | Portugal
10 | Australia
9 | Hungary
8 | United States
6 | Belgium
6 | United Arab Emirates
6 | Germany
5 | Mexico
4 | Netherlands
4 | Kenya
3 | France
3 | New Zealand
3 | Austria
2 | Switzerland
2 | Argentina
2 | Vietnam
2 | Israel
1 | Malta
1 | Colombia
1 | Turkey
1 | Slovenia
1 | Bulgaria
1 | Thailand
1 | Dominican Republic
1 | Panama
1 | Czech Republic
Type
107 | Boutique Hotels
103 | City Center Hotels
100 | Branded Hotels
92 | Luxury Hotels
71 | Resorts
60 | Airport/Conference Hotels
56 | Bed & Breakfast & Inns
24 | Hostels
20 | Limited Service & Budget Hotels
12 | Extended Stay & Serviced Apartments
8 | RV Parks & Campgrounds
7 | Vacation Rentals & Villas
4 | Casinos
1 | Motels
Region
180 | Europe
13 | North America
13 | Oceania
9 | Middle East
4 | South America
4 | Africa
3 | Asia Pacific
1 | Central America
Category
205 | Hotel Maintenance Software
182 | Housekeeping Software
71 | Hotel Pre-Opening, Renovations & Development
34 | Hotel Guest Apps
8 | Staff Collaboration Tools
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What is hub OS?
Founded in 2015 | Headquarters in Blanes (Spain) | 60 employees
hub OS Maintenance is a hotel maintenance management system that centralizes corrective and preventive maintenance in one platform. It lets teams receive, assign, prioritize and track incidents in real time, schedule recurring inspections and tasks, and monitor asset history with QR codes and mobile access. Integrated with housekeeping, front desk and guest experience, it helps hotels work faster, prevent recurring issues, stay compliant and keep rooms and facilities running smoothly.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hub OS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hub OS Reviews Analyzed: 194
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hub OS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by hub OS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hub OS's Provided Description:
"A complete, intuitive and fully integrated corrective and preventive maintenance solution, specially designed for hotels. Keep your maintenance operation under control, from the first incident to its resolution. Help your team react faster, prevent recurring problems and keep every asset, room and facility running smoothly. Because when maintenance works seamlessly behind the scenes, the whole hotel works better. Stay on top of every maintenance request Receive real-time notifications about faults and incidents reported by staff or directly by guests. Assign, prioritize and track every request from a single platform, ensuring nothing gets missed. Move from reactive to preventive maintenance Create a fully customized preventive maintenance plan with recurring tasks, checklists and scheduled notifications. Prevent problems before they become guest complaints or costly repairs. Keep your team connected, anywhere The mobile app allows maintenance teams to access tasks, technical information and workflows wherever they are. Offline operation means they can continue working without an internet connection, with information synchronized automatically when connectivity is restored. Automate escalation Ensure critical incidents receive the attention they need with an automatic escalation process. Define priorities, response times and escalation rules to keep your operation moving. Stay compliant Manage your country's mandatory inspections, documentation and deadlines from one place, keeping your hotel organized and ready for audits. Turn maintenance data into insights Access reports, preventive maintenance indicators and a digital maintenance book to monitor performance, identify recurring issues and make better decisions based on real operational data. Access asset information instantly Use QR codes to identify assets and equipment, access technical information and maintenance history, register faults or perform tasks directly from the mobile app. Manage external maintenance providers Coordinate work carried out by outsourcing and external maintenance companies, while maintaining visibility, control and complete traceability of the work performed. Maintenance doesn't work in isolation. Connect Maintenance with Housekeeping, Front Desk, Guest Experience and other hotel departments to create a single operational flow. Real-time updates. Complete traceability. Better coordination. Optimized operational costs. With Hub OS, hotel maintenance becomes more than a way to fix problems. It becomes a connected, data-driven operation designed to prevent them."
FAQs
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
Scheduled task Calendar
Hotel Maintenance Software
Organize tasks based on regulatory requirements and your company’s internal criteria.
Custom Checklists
Hotel Maintenance Software
Create and manage checklists that are designed to meet your specific operational needs.
Automatic Work Generation
Hotel Maintenance Software
Generate tasks instantly based on your preventive maintenance schedule.
hub OS Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, hub OS Maintenance is the #5 most trending product in the Hotel Maintenance Software category (out of 34) and the #175 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehub OS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hub OS Pricing
Pricing Available By Request
hub OS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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References
"All traceability is recorded, being able to know in detail who intervened in each incident, what times and materials were used, etc."
Enrique Escofet
General Manager @
InterContinental Barcelona, an IHG Hotel
"From the first moment the relationship with HUB Buildings has been very fluid and close..."
Juan Carlos Nieto
Maintenance Chief @
InterContinental Madrid, an IHG Hotel
"With Hub OS we have chosen the right tool for maintenance management in our hotels."
Juan Antonio Caballero
VP Maintenance & Engineering @
NH hotel
Featured Customers
More Products by hub OS
Hotelier Rating
Looking for specific info?
10
MARIANO HOTUSA GROUP
Head of Corporate Maintenance America from 200 to 499 room Boutique in Chicago (United States)
Verified
2 days ago
Undoubtedly the application in general is ten, but the service they provide in case of any doubt, problem, modification or improvement is exceptional.
United States
United States
Head of Corporate Maintenance America
Large Hotel
10
What a great tool
Coordinador de Mantenimiento de la zona de Canarias from 200 to 499 room in Caleta de Fuste (Canary Islands)
Verified
2 days ago
How much it facilitates my work when planning and controlling revisions and breakdowns
Canary Islands
Canary Islands
Coordinador de Mantenimiento de la zona de Canarias
Large Hotel
10
FANTASTUDE
OPERATION MANAGER from 50-74 room Boutique in Lucca (Italy)
Verified
2 days ago
EASY TO COMMUNICATE WITH THE HTL DPT.
easy to open and close an issue
fantastic reminder for the expiration controllos and visit company.
Italy
Italy
OPERATION MANAGER
Mid-Sized Hotel
10
Great tool
General Manager from 50-74 room Boutique in Venice (Italy)
Verified
2 days ago
HUB Buildings helps us in the daily operations of the hotel, improving the communication between departments and the response time.
Quality tool is great!
Italy
Italy
General Manager
Mid-Sized Hotel
10
Muy útil para trabajar
jefe mantenimiento from 75-99 room City Center Hotel in Madrid (Spain)
Verified
2 days ago
Sencillo y útil para trabajar en el Dpto de Mantenimiento. Cualquier problema el soporte técnico es muy majo y te ayuda enseguida.
Spain
Spain
jefe mantenimiento
Mid-Sized Hotel
10
it is a very good program, it is very helpful.
Operations from 200 to 499 room Boutique in Munich (Germany)
Verified
3 days ago
it is a complex program, I can say that I like everything as it is organized.
It helps us a lot to keep records in different departments.
Germany
Germany
Operations
Large Hotel
10
Exceptional program / service
IT Manager from 200 to 499 room Branded Hotel in Madrid (Spain)
Verified
3 days ago
Hub Buildings has helped us increasing the productivity not only in HK and Maintenance that they did, this program found better timings in some other areas like FB, reception, etc, giving us also the oportunity of analizing our structure and finding bottle necks, and something we think was important, damatically reduced the number of intern...
Spain
Spain
IT Manager
Large Hotel
10
Easy to use, and to organize work
Maintainance from 100 to 199 room Branded Hotel in Figueira da Foz (Portugal)
Verified
5 days ago
Easy to use, and to organize work. App works good. Its helps a lot on communication from other departments of works to be done by maintenance team. Also keeps a record of all work done.
Portugal
Portugal
Maintainance
Large Hotel
10
Great system to maintain our hotels in Prague.
Maintenance manager Prague from 100 to 199 room Branded Hotel in Prague (Czech Republic)
Verified
30 days ago
Quick localization of faults in the hotels, perfect reminder of all the checks and inspections which needs to be done daily, monthly, annualy. All the contracts in one place.
Czech Republic
Czech Republic
Maintenance manager Prague
Large Hotel
10
top assitance
maintenance manager from 100 to 199 room Branded Hotel in Graz (Austria)
Verified
30 days ago
Much easier work I get the damage directly on my cell phone. It also provides a good overview of pending maintenance
Austria
Austria
maintenance manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
HubOS is an outstanding hospitality technology solution that combines innovation, efficiency, and operational excellence. Its intuitive platform, flexibility, and commitment to customer success make it a valuable partner for hotels looking to optimize operations and enhance the guest experience. At CiTO Hospitality Solutions, we are proud to partner with HubOS and highly recommend its solutions to hospitality professionals seeking reliable, innovative technology and exceptional service.
Showing all answers to: "What does this product or service do well?"
HubOS is an outstanding hospitality technology solution that combines innovation, efficiency, and operational excellence. Its intuitive platform, flexibility, and commitment to customer success make it a valuable partner for hotels looking to optimize operations and enhance the guest experience. At CiTO Hospitality Solutions, we are proud to partner with HubOS and highly recommend its solutions to hospitality professionals seeking reliable, innovative technology and exceptional service.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
The platform excels at bringing all operational activities into a single system, enabling better team collaboration, faster response times, and improved efficiency. Its real-time updates and automation features help reduce manual work and ensure smoother day-to-day hotel operations.
automated and flexible operating system to maximize your hotel's performance, from the opening to operations and management. whether it is housekeeping, maintenance energy, F & B, or guest requests, Hub OS can handle it all
Everything a hotel needs to manage the daily housekeeping, maintenance, quality and more in one unique solution. One of the best tools I have seen so far with great reporting and amazing customer service.
Question:
What differentiates this product or service from the competition?
Answer:
HubOS stands out through its combination of hospitality-focused innovation, intuitive technology, and seamless integration with hotel operations. Its flexibility, operational efficiency, and commitment to service excellence help hotels streamline processes, optimize resources, and deliver better guest experiences. Combined with a strong partnership approach and specialized hospitality expertise, HubOS offers a differentiated solution that goes beyond technology to create real value for hotel operators.
Showing all answers to: "What differentiates this product or service from the competition?"
HubOS stands out through its combination of hospitality-focused innovation, intuitive technology, and seamless integration with hotel operations. Its flexibility, operational efficiency, and commitment to service excellence help hotels streamline processes, optimize resources, and deliver better guest experiences. Combined with a strong partnership approach and specialized hospitality expertise, HubOS offers a differentiated solution that goes beyond technology to create real value for hotel operators.
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
Unlike many competitors that focus on one area, Hub OS connects all hotel operations in one platform, with real-time data, strong integrations, and flexibility to adapt to each hotel—making it more complete and operationally focused.
complex tool yet easy to use business intelligence, helping to make informed decisions, dashboards for various departments with accurate data for quicker decisions, reports providing information to drive the improvement plans.
Has a great user interface and is a reliable tool. Easy to use for all team members. Great sync speed between devices and integrations like PMS. Installation and support from HubOS team is of top quality.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice would be to consider HubOS as a strategic partner, not just a technology provider. Take the time to explore how its solutions can streamline hotel operations, improve team productivity, and enhance the guest experience. With the right implementation and a strong partnership, HubOS can deliver meaningful operational improvements and long-term value to your property.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice would be to consider HubOS as a strategic partner, not just a technology provider. Take the time to explore how its solutions can streamline hotel operations, improve team productivity, and enhance the guest experience. With the right implementation and a strong partnership, HubOS can deliver meaningful operational improvements and long-term value to your property.
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
Use Hub OS as an opportunity to review and standardize your operations. It works best when your team is aligned on processes and responsibilities, as the platform enhances efficiency but does not replace the need for clear internal structure and accountability.
consider a detailed product demo first, involve all relevant departments, and have a comprehensive free trial to see how the tool can support or improve the way you operate, consider changes in internal process and improvement plans using the tool. Do not modify the process according to the tool but get inspired and consider changes with tool implementation
Maybe not the cheapest option in the market but the investment is worth due to increase in efficiency, decisions based in data collected by the tool, and enables delivery of a great customer experience.
Recommended by
Camilo Torre
CEO
@
CiTO Hospitality Solutions
Albert Arranz
Customer Success
@
Mews
Albert Arranz
Customer Success
@
Mews
Ildefonso Moyano
Senior Director Global Customer Success
@
Mews
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Support
Unverified
hub OS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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