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Review of Frontline Performance Group

10
Practical training and performance tracking — but the platform could load faster
Front Office Manager from 500+ room Branded Hotels in Nusa Dua (Singapore)
Verified
3 days ago
Products Reviewed
Upselling Software
What do you like most?
Frontline Performance Group does well in providing practical training, performance tracking, and coaching that help improve our confidence and skills in serving guests. It encourages us to identify opportunities to offer room upgrades and additional services based on guests' needs while maintaining excellent customer service.
What do you dislike or think could be improved?
I believe Frontline Performance Group could become even better by making the IN-Gauge platform faster loading time would help frontline employees check their individual performance, track their targets, and monitor their incentives more conveniently, especially during busy shifts.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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