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Review of The Guestbook

10
Personalized support and property-level customization — but arrivals and stats need work
Revenue Manager from 200 to 499 room Boutique Hotels in Burbank (United States)
Verified
3 days ago
Products Reviewed
Loyalty Programs for Independents
What do you like most?
The prompt and thorough support from the Guestbook team, and how the program can be personalized at the property level.
What do you dislike or think could be improved?
The Guestbook portal does not remove cancelled reservations from the arrivals screen. Presentation of statistics per guests in a more user-friendly fashion.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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