Points & Redemption

4/5 features

Multi-Currency Support

The ability to manage more than one loyalty point/mile currency - this is not a fundamental requirement of a loyalty program but many programs are now allowing customers to choose which loyalty currency they want to earn.
Redemption Catalog

The ability to load products or services that can be acquired by loyalty program members with their points - this is not a fundamental requirement of a loyalty program, but most programs will have a rewards catalog (in some cases provided by a 3rd party vendor)
Points Bank

The database that stores all loyalty transactions with customers including balance - no points program can exist without this feature
Currency Exchange

The ability to enable the exchange between loyalty currencies - this is a useful feature but not a fundamental requirement of a loyalty program
Future Stay Rewards

Save your rewards towards a future stay at a participating hotel
Charitable Donation Rewards

Donate your rewards to a favorite charitable cause
Cash Back Rewards

Redeem your rewards via Paypal or gift card
Rewards Network

Join a network of independent hotels to grow the value of your loyalty program and attract like-minded travelers who have stayed at similar hotels to yours.

Loyalty Program Customization

4/5 features

Loyalty Rules Engine

Enables the definition of rules to issue loyalty points based on purchase or activity engagement with customers. - this is a fundamental feature as no program can function without a rules engine.

Other

2/2 features

Partner Management

The ability to add one or more partners who also issue the same loyalty currency and which enables visibility into the partners' activities with customers. While not a fundamental requirement, most programs are expanding to include many partners issuing the same loyalty currency
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

great conversion, price comparison is unbeatable, more direct bookings.

General Manager from 200 to 499 room Airport/Conference Hotel in Calgary (Canada)

Verified

4 days ago

The amount of direct bookings we receive now. Guest appreciate a rewards and loyalty program that is simple and easy to use.

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Great professionals, always responding

Commissions Analyst from 500+ room Hostel in Ciudad de México (Mexico)

10 days ago

The service of all of their collaborators is always great, they solve any issues we have in good times and in good mood

Excellent performance!

Corporate Promotion Manager from 200 to 499 room Branded Hotel in Ciudad de México (Mexico)

We have ve been working together for the past four years and every year with great success, results and service.

Pleasant to work with

Front office manager from 100 to 199 room Airport/Conference Hotel in Ames (United States of America)

11 days ago

It is very easy to work with the guestbook. If I need help they get back to you in a timely matter.

Great Service

Director of Operations from 100 to 199 room Boutique in Los Angeles (United States of America)

The system itself is a very unique and easy to use both for the guest and the hotel. It lets and independent hotel as ours offer rewards that will also create loyalty and traffic to our site. The program has helped the front desk in creating a conversation when offering rewards or points when a guest makes a reservation directly with our ho...

Easy gooing cooperation

Sales & Marketing Manager from 5 to 9 room Vacation Rentals & Villa in Dubrovnik (Croatia)

The process of implementing Guestbook to our booking engine was easy. We always receive all info about transfers confirmed. Payment is punctual.

The GuestBook has been an excellent partner for Alexis Park. Management and our guests are happy with this program.

Front office manager from 200 to 499 room Resort in Las Vegas (United States of America)

Guest have started to book directly with the hotel. We receive many compliments regarding the program. We love the idea of having a program our guest can enjoy rewards and have the option on how to be compensated.

A user friendly loyalty programme offering rewards to guests globally.

Regional Director of Sales from 75-99 room Luxury Hotel in Tambon Choeng Thale (Thailand)

12 days ago

Easy to set up, relatively quick to install, intergrates well and able to be fully customised to the look and feel of our own booking engine. Allows guests to gain and burn points from previous or current stays. Being part of a global alliance hopefully will aid us in the long term with our conversion of new direct bookings. Even though we...

Better Loyalty program leads to greater direct return bookings

Vice President of Sales from 100 to 199 room Boutique in Kissimmee (United States of America)

Since the inception of our agreement, we have seen incremental bookings through the loyalty program, better conversion rates and an overall increase in booked business at a lower cost than other programs. Their rewards program, in comparison to others, offers a better price point for the guests, encouraging them to use The Guest Book for al...

Favorite Partner

Revenue Consultant from 100 to 199 room Boutique in San Francisco (United States of America)

26 days ago

Guestbook is a great partner to work with with! The team is great and the product is a "no-brainer" to me!

Company	Functionality
SiteMinder 91% recommended by 1430 hotels	Channel Managers
Cloudbeds 91% recommended by 1106 hotels	Booking Engine
OTA Insight 96% recommended by 973 hotels	Hotel Rate Parity
This integration hasn’t been verified by Oracle Hospitality yet. Oracle Hospitality 89% recommended by 414 hotels	Property Management Systems
Bookassist 95% recommended by 360 hotels	Booking Engine +2 more
This integration hasn’t been verified by The Guestbook yet. RMS 86% recommended by 326 hotels
Mews 90% recommended by 318 hotels	Booking Engine
SHR Group 95% recommended by 275 hotels	Booking Engine
This integration hasn’t been verified by The Guestbook yet. ResNexus 97% recommended by 269 hotels
Cendyn 86% recommended by 251 hotels	Hotel Reservations Systems +3 more

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Multi-Currency Support

Redemption Catalog

Points Bank

Currency Exchange

Future Stay Rewards

Charitable Donation Rewards

Cash Back Rewards

Rewards Network

Loyalty Rules Engine

Partner Management

Open API