The Guestbook
4.8 (128 REVIEWS)
The Guestbook
4.8 (128 REVIEWS)
Ranked 1 (out of 16) in Loyalty Programs for Independents
Hoteliers voted The Guestbook as the #1 Loyalty Programs for Independents provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe Guestbook helps independent and boutique hotels drive direct bookings by leveraging the power of cash back rewards and exposure to its 2.5 million+ registered members.
97% recommended by 111 hotels
Lotte New York Palace, Original Group, YOTEL Group & 108 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, The Guestbook is the #2 most trending product in the Loyalty Programs for Independents category (out of 16) and the #84 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreThe Guestbook’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted The Guestbook as the #1 Loyalty Programs for Independents provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Explore Hotels
Booking Engine Integration
Member Account Dashboards
Member Redemption Portal
Member Redemption Portal
Points are confusing. Cash Back is easy. Redeeming Cash Back is even easier. Members can cash out directly to their PayPal account, redeem from a large selection of gift card options, or save up at 3x value to spend towards a future stay at another Guestbook Collection Hotel.
Features
Points & Redemption
Loyalty Program Customization
Other
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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References
"Implementing the Guestbook has been great for our Brand.com numbers-we've consistently seen month-over-month improvements in conversions and returns. We particularly appreciate how seamlessly the Guestbook operates in the backend. Once a guest signs up, the Guestbook takes care of all of the operational work."
"We have seen that the Guestbook improves our booking engine's conversion rate. More direct bookings means we have a greater number of opportunities to deliver excellent guest experiences and foster loyalty."
"Implementing the Guestbook has been great for our numbers-we've consistently seen month-over-month improvements in conversions and returns. We particularly appreciate how seamlessly the Guestbook operates in the backend. Once a guest signs up, the Guestbook takes care of all of the operational work."
"We have seen that the Guestbook improves our booking engine's conversion rate. More direct bookings means we have a greater number of opportunities to deliver excellent guest experiences and foster loyalty."
Featured Customers
Popularity by Segment
Size
65 | X-Large (200+ room)
42 | Large (75-199 room)
16 | Medium (25-74 room)
4 | Small (10-24 room)
1 | X-Small (1-9 room)
Type
54 | Boutiques
50 | Resorts
28 | Luxury Hotels
17 | Branded Hotels
10 | City Center Hotels
8 | Limited Service & Budget Hotels
7 | Casinos
7 | Hostels
6 | Airport/Conference Hotels
6 | Vacation Rentals & Villas
4 | Extended Stay & Serviced Apartments
3 | RV Parks & Campgrounds
2 | Motels
1 | Bed & Breakfast & Inns
Region
111 | North America
12 | Central America
6 | Europe
1 | Asia Pacific
1 | South America
1 | Africa
Category
128 | Loyalty Programs for Independents
77 | Direct Booking Tools
More Products by The Guestbook
128
Reviews
5
Expert Recommendations
Hotelier Rating
great conversion, price comparison is unbeatable, more direct bookings.
General Manager from 200 to 499 room Airport/Conference Hotel in Calgary (Canada)
Great professionals, always responding
Commissions Analyst from 500+ room Hostel in Ciudad de México (Mexico)
Excellent performance!
Corporate Promotion Manager from 200 to 499 room Branded Hotel in Ciudad de México (Mexico)
Pleasant to work with
Front office manager from 100 to 199 room Airport/Conference Hotel in Ames (United States of America)
Great Service
Director of Operations from 100 to 199 room Boutique in Los Angeles (United States of America)
Easy gooing cooperation
Sales & Marketing Manager from 5 to 9 room Vacation Rentals & Villa in Dubrovnik (Croatia)
The GuestBook has been an excellent partner for Alexis Park. Management and our guests are happy with this program.
Front office manager from 200 to 499 room Resort in Las Vegas (United States of America)
A user friendly loyalty programme offering rewards to guests globally.
Regional Director of Sales from 75-99 room Luxury Hotel in Tambon Choeng Thale (Thailand)
Better Loyalty program leads to greater direct return bookings
Vice President of Sales from 100 to 199 room Boutique in Kissimmee (United States of America)
Favorite Partner
Revenue Consultant from 100 to 199 room Boutique in San Francisco (United States of America)
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