Review of Mews

8
Clear, intuitive, and reliable — but support and timeline visuals need work
Reservation & Guest communication Manager from 75-99 room City Center Hotels in Brussels (Belgium)
Verified
1 days ago
What do you like most?
Clear, intuitive interface. Clear tutorials. Stable and reliable. Features like restrictions, payment automations, marketplace integrations and the wide possibilities of the new BI implementation.
What do you dislike or think could be improved?
Support, communication system with clients, visualization in the timeline of guests who have already completed the online CI (more than one day in advance) perhaps identifying it with a different color, as well as a better visual representation in the timeline of services ordered per day, cleaning schedule and open balance.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
2.0/5
ROI
2.0/5
Implementation
4.0/5

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