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Review of SiteMinder

10
For the past more than 10 years been using Siteminder and they are simply the best channel manager out there.
VP Revenue Management from 25-49 room Boutique Hotels in Miami Beach (United States)
Verified
2 months ago
Products Reviewed
Rate Shopping
Channel Managers
What do you like most?
Ease of self mapping rooms, creating rate plans and adjusting rooms and rate plans at different levels Connects with virtually every channel
What do you dislike or think could be improved?
Please bring back the feature where support can see your screen that was amazing when you needed to show something.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Sergio, Thank you for your feedback. It's wonderful to hear that you've found our platform so effective, especially in terms of ease when mapping rooms and creating rate plans. We understand your concerns regarding the screen sharing feature and are committed to improving our support options. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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