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Review of Eleanor

10
Beautiful app with personalized service from the Eleanor team
Resort Manager from 50-74 room Resorts in Miami (United States)
Verified
6 months ago
Products Reviewed
Concierge Software
What do you like most?
Eleanor created a beautiful, intuitive app that truly elevates our guests’ experience. The team made the setup process very easy and took the time to tailor the app to suit our property. They are very responsive whenever updates are needed, and when offering suggestions, they genuinely listen and adapt to our needs. We would confidently recommend Eleanor to any property looking to enhance their digital guest experience.
What do you dislike or think could be improved?
As our resort is somewhat different from many others, certain features occasionally require customization to better suit our operations. However, whenever we identify something that could work better for us, the Eleanor team is open, responsive, and willing to adjust the app accordingly, which we greatly appreciate.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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