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Review of Snapfix

10
Flexible setup that stays easy to use — PMS integration would help
General Manager from 200 to 499 room Bed & Breakfast & Inns in Independence (United States)
Verified
4 days ago
Products Reviewed
Hotel Maintenance Software
What do you like most?
What I appreciate most about Snapfix is the balance between customization on the back end and simplicity on the front end. From a management perspective, I like being able to tailor the setup to how our hotel operates rather than having to change how we work to fit the software. At the same time, the team-facing side stays straightforward and easy to use. Having that flexibility without adding complexity is what really stands out to me. I keep telling everyone, “If you can use Snapchat, you can use Snapfix.” That’s the best way I can describe it. A program can have plenty of features, but the day-to-day experience still needs to be simple for the people using it. Snapfix strikes that balance really well. The implementation experience has been just as positive. I’ve worked with Aishwarya on rollouts at several hotels, and she has been excellent to work with each time. Having someone who is helpful, knowledgeable, and easy to work with makes a big difference when introducing a new system while still running a hotel.
What do you dislike or think could be improved?
If it could integrate into the PMS for hotel to show room availability, that would be a huge improvement. Maybe one day!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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