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Review of CartStack

6
Good revenue conversion, poor customer service.
Owner from 10 to 24 room Bed & Breakfast & Inns in Camden (United States)
Verified
3 years ago
Products Reviewed
Direct Booking Tools
What do you like most?
Good revenue conversion and easy to follow reports. The $50 gift card your give me for this review, which I will spend else where.
What do you dislike or think could be improved?
Customer service, acccounts payable. Poor support for problems or issues. Only want to talk to you when they need help
3.0
Average
Ease of Use
4.0/5
Customer Support
1.0/5
ROI
4.0/5
Implementation
2.0/5
Colton B. from CartStack replied
It's unfortunate to hear that you've had a poor experience with CartStack. As I'm sure you can tell from our other hotelier's reviews, our goal is to always provide top notch customer support. So it's upsetting to read that your experience was the opposite. As we are unable to verify your identity, due to the anonymity of your review, please do reach out to [email protected], as we would like to discuss this further with you to see where the miscommunication happened and how we can make the situation right for you!

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