Growth for your Hotel's Direct Channel
RezRecover (by CartStack)
4.8 (20 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
RezRecover (by CartStack)
4.8 (20 REVIEWS)
Unranked in Direct Booking Tools
The Booking Recovery Solution for Hotels & Hospitality
96% recommended by 17 hotels
Ratings Summary
4.8
Excellent
20 reviews
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.8/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, RezRecover (by CartStack) is the #5 most trending product in the Direct Booking Tools category (out of 45) and the #166 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCartStack’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About RezRecover (by CartStack)
Founded in 2012 | Headquarters in Minneapolis (United States) | 16 employees
No more lost bookings! RezRecover takes all of the ways in which you market your hotel website, and amplifies your direct-booking results by helping to re-engage & recover lost visitors! Our reservation recovery solution runs in the background of your site, tracking visitors' journeys and recording pertinent contact & booking data. Then, if a visitor doesn't complete their booking, RezRecover sends them super-personalized emails, SMS and web push notifications to help you recover 15% of lost bookings!
Capabilities
Recover Lost Bookings with Personalized Emails
Recover Lost Bookings with Personalized Emails
Send perfectly timed, personalized emails directly to visitors who almost completed a booking! Inject room info, dates, prices and more to maximize your personalization and thus, your recovery results.
Re-Engage & Recover Distracted Visitors with Push Notifications
Re-Engage & Recover Distracted Visitors with Push Notifications
Push Notifications are on-screen, clickable reminders that appear away from the overcrowded inbox to ensure your recovery messages reach their destination. Use them to stay top-of-mind with indecisive visitors and drive new bookings
Send SMS Text Message Reminders to High-Intent Shoppers
Send SMS Text Message Reminders to High-Intent Shoppers
Shoppers that make it far enough into your sales funnel to enter a phone number are often your hottest leads. Recovering these customers is often as simple as a quick text message reminder!
Drive Conversions & Opt-Ins with Exit Intent Offers
Drive Conversions & Opt-Ins with Exit Intent Offers
When a visitor attempts to abandon, we’ll quickly display a targeted message to try and get them to stick around or leave an email address. Exit Intent Offers help drive on-page conversion up, booking abandonment rates down, and supply your recovery email campaigns with a steady flow of engaged leads!
Features
Conversion Boosters
4/5 features
Personalization
4/5 features
Offers & Promotions
4/5 features
Rate Monitoring & Parity
4/5 features
Messaging & Communication
4/5 features
Rewards & Loyalty
4/5 features
Analytics & Performance
4/5 features
Pricing
Pricing Available By Request
CartStack has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare CartStack to Top Alternatives
Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.
Smart communication for hoteliers and guests. Simple. Automated. Profitable.
Want to find out if CartStack is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
20
Reviews
4
Expert Recommendations
Hotelier Rating
10
Amazing Program
Hotel Manager from 10 to 24 room Bed & Breakfast & Inn in Cape May (United States of America)
Verified
2 months ago
10
Exceptional email marketing software!!
CEO - Mavericks Marketing from 10 to 24 room RV Parks & Campground in Hot Springs (United States of America)
Verified
2 months ago
8
Cartstack makes forgotten carts a thing of the past
Assistant manager from 5 to 9 room Boutique in New Plymouth (United States of America)
Verified
5 months ago
10
Cartstack Has Been a Great Tool
Owner from 5 to 9 room Boutique in New Plymouth (United States of America)
Verified
5 months ago
10
Rez recover/Cart stack - This is a Hotel Business Must Have
President from 10 to 24 room Bed & Breakfast & Inn in Hot Springs (United States of America)
Verified
5 months ago
10
Visible results in my inbox weekly!
GM from 10 to 24 room Bed & Breakfast & Inn in Nantucket (United States of America)
Verified
5 months ago
8
Great Tool to recover potentially lost bookings
General Manager from 10 to 24 room Bed & Breakfast & Inn in Marblehead (United States of America)
Verified
5 months ago
10
CartStack Pays Off!
General Manager from 5 to 9 room Boutique in New Plymouth (United States of America)
Verified
6 months ago
6
Good revenue conversion, poor customer service.
Owner from 10 to 24 room Bed & Breakfast & Inn in Camden (United States of America)
Verified
6 months ago
10
Cart Abandonment Capture
Area Director of Revenue Management from 75-99 room Luxury Hotel in South Lake Tahoe (United States of America)
Verified
6 months ago
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Integrations
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10% recommended by 1 hotels |
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Rez Stream
0% recommended by 0 hotels |
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Support
Unverified
CartStack has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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