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Review of TrustYou

10
User-friendly guest feedback insights — contract process could be smoother
FOM from 200 to 499 room Branded Hotels in Hanoi (Vietnam)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
Windiya has been incredibly supportive and helpful throughout my experience with TrustYou. I truly appreciate her professionalism, responsiveness, and willingness to assist whenever needed. What I like most about TrustYou is its user-friendly interface, detailed and insightful data, and the valuable support it provides for managing and improving RPS performance. It makes monitoring guest feedback and identifying areas for improvement much more efficient. Thank you, Windiya, for your great support and guidance!
What do you dislike or think could be improved?
At the beginning of the contract, the process was a little challenging due to differences in contract-signing practices across countries. Understanding and adapting to each country's business culture and procedures could help make the process smoother and more efficient for future clients.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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