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Review of Frontline Performance Group

10
Professional, structured upsell training — needs stronger storytelling
Director of Rooms from 200 to 499 room Bed & Breakfast & Inns in Shanghai (China)
Verified
2 days ago
Products Reviewed
Upselling Software
What do you like most?
Professional and structured step by step upsell skills training program for frontline staff. Excellent website user interface that’s easy to review. Well trained team.
What do you dislike or think could be improved?
Enhance details of unique selling points for room products, hotel products and storytelling. Phases and skills for guest who declined and turndown the program.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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