Review of Duve

8
Smoother check-in and guest communication — upselling needs work
Front Office Manager from 500+ room Branded Hotels in Sydney (Australia)
Verified
1 days ago
What do you like most?
Communication and online check-in and registration process are the best thing about Duve which ease the check in process and the communication between guests and us.
What do you dislike or think could be improved?
The upselling part, especially with the packages and fixed charge for the recurring upselling like breakfast, it is better to be posted daily and not 1 amount and better to be able to add fixed charge and package together.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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