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Review of Duve

9
Guest messaging that keeps history — but AI replies need work
Senior Guest Service Agent from 200 to 499 room Boutique Hotels in Wiesbaden (Germany)
Verified
1 days ago
Products Reviewed
Upselling Software
Contactless Check-in
Guest Messaging Software
What do you like most?
Guest Messaging Software, the automatic respond to the Guest, to see the history of all Messages, That we can text guests.
What do you dislike or think could be improved?
If the AI could respond better, more logical and also maybe contact us directly. That's all, it's a good program.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
4.0/5

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