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Review of The Guestbook

10
Direct booking incentive that still needs website redirects
General Manager from 500+ room Bed & Breakfast & Inns in Las Vegas (United States)
Verified
5 days ago
Products Reviewed
Loyalty Programs for Independents
What do you like most?
What I like most about The Guestbook is that it gives us a way to compete with OTA rewards while building our own direct booking funnel. It gives guests an incentive to book directly with us and supports our goal of building loyalty to the hotel. For me, the value is making direct booking more appealing and creating a path to bring guests back through our own channels for future stays.
What do you dislike or think could be improved?
I’d like to see a website redirect feature, similar to Southwest’s rewards program, that lets guests click through to our hotel’s website and earn rewards when they book directly. This would make The Guestbook a stronger source of direct booking traffic and help us compete with OTA rewards programs.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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