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Review of Reguest

10
Speed & efficiency
Revenue Manager from 200 to 499 room Branded Hotels in Milan (Italy)
Verified
5 months ago
Products Reviewed
Direct Booking Tools
What do you like most?
The software significantly increases efficiency and speed. Many processes that we had to take care of manually before now happen automatically. This reduces sources of error and we can turn our attention to other important things. Follow-ups and pre- and post-stay, for example, are covered completely autonomously by Re:Guest. We also really like the Messenger, and so do our guests. They appreciate the user-friendly and responsive chat and the fact that they have access to all their offers and booking details, even from past stays.
What do you dislike or think could be improved?
As long as Re:Guest continues to respond so well to our day-to-day needs, I have nothing to complain about .
5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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