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Review of SiteMinder

9
Channel Manager
Hotel Manager from 50-74 room Branded Hotels in Udon Thani (Thailand)
Verified
6 months ago
Products Reviewed
Upselling Software
What do you like most?
Easy to use and quite be stable during used not often for error. Uncomplicated the tool and the security reason also.
What do you dislike or think could be improved?
The price should be suitable with each property. Because of each area if different depend by the economy and the volume of customer.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Zidane D. from SiteMinder replied
Hi Paweena, thank you for your review! It is great to recognise that you find the tool easy to use, stable, and we appreciate you highlighting its security. We understand your concern regarding pricing needing to be more suitable for individual properties based on local economy and customer volume, and we apologise if our current structure doesn't meet your needs. This feedback will be shared with our team. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D.

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