Review of RoomOrders

10
While the whole world goes digital, we sometimes lose track...
Executive Assistant Manager from 100 to 199 room Boutique Hotels in Radovici (Montenegro)
Verified
5 years ago
What do you like most?
While the whole world goes digital, we sometimes lose track...of keeping the the customer experience centric. Roomorders is different. With its core for interacting and working on any device of our clients, an individualized app one has to install becomes redundant. The guests are using what they anyway use all the time, their very own device. We love that, and so do our guests, residents and customers. That being said, Roomorders is simple to use, easy to navigate and hence generates incremental revenues, discovers and enables revenue potential in an area some hoteliers wish was never invented: in-room dining. For us it is a positive must-have. Thanks to Roomorders, we have even taken it some steps further. In-room dining for our hotel guests, residential delivery services in our town community as well in our Marina. It works seamless. With Roomorders we have practically inter-connected all areas of our destination development, enhancing our customer experience and creating loyalty.
What do you dislike or think could be improved?
Based on the scope of our roomorders implementation it is not about what can be improved, but which aspects of our business can be re-invented together without ever forgetting that our customer experience is the utmost priority. We feel that the entire team at roomorders has the vision, stamina and foolishness to do exactly that.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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